User Management
User accounts, roles, and access are managed from the Platform Admin panel: not from the portal itself.
Accessing User Management
Navigate to Chainara Platform → Admin → Users (or Admin → Invitations for pending invites).
See Admin Panel for a full walkthrough of the Users and Invitations tabs.
User Roles
| Role | Description |
|---|---|
| Admin | Full access: manage users, configure rules, manage blacklist and webhooks |
| Analyst | Can investigate wallets, verify fraud reports, submit reports, and manage threat data |
| Viewer | Read-only access to all threat intelligence data |
Inviting a New User
- Go to Platform → Admin → Invitations
- Click Invite User
- Enter the user's email address
- Select their role
- Click Send Invite
The user receives an email with an activation link. Once they activate their account, they can log into the portal and access the Platform.
Changing a User's Role
- Go to Platform → Admin → Users
- Find the user in the list
- Click Change Role
- Select the new role
- Click Save
Deactivating a User
- Find the user in Admin → Users
- Click the Deactivate button
Deactivated users cannot log in but their history and submitted reports are preserved. Admins can reactivate a user at any time.
SSO Provisioning
If your organization uses Okta or Google Workspace, users authenticate via SSO. Account provisioning and deprovisioning can be automated via SCIM. Contact the Chainara team to configure SCIM for your organization.